types of phone systems 2018-06-20T12:59:50+00:00

Have a peaceful mode of communication within the business area

Communication is an important factor in this world, whereas based on it many technological devices being found. Nowadays everyone owns their personal mobile phones or any other communicating device to talk with people personally and for conveying the private information. Likewise in all places you can have a look at the importance of communication and technological improvements based on it. Actually communication plays a vital role in business places either it is a small or large concern. In the small or big offices you can find many numbers of employees and everyone will be in need of making business calls for discussing the information related to the work with their teammates or with clients. Such kind of atmosphere requires phone systems that connect multiple telephones in an interconnected fashion.

  • Installing the phone system in the business area will be made easier conveying the business related information and making official conversations without disturbing others.
  • Through using this phone system not only you can able to make phone calls also there are some additional phone features were available such as call handling, call transfer, conference call, voice message boxes and much more.

Various types of phone systems available

Basically phone systems were available in three types are KSU, PBX and VoIP which are available in hosted and non-hosted version.


The key business telephone system is the basic phone system that makes use of Key System Unit (KSU) which suits well for small businesses. In this the number of phone lines incorporated was limited due to this reason it can’t be used in the large business sector. Also it lacks in portability and flexibility yet it possesses basic features required for business communication. KSU-Less is the variation of this system which possesses same functionalities at the same time it is portable and flexible but it has certain limitations were it can be used in very small businesses not for small business which is growing up their business to further levels.


Private Based Exchange (PBX) is the advanced system than KSU and KSU-Less as it has more additional features than KSU. It makes use of programmable switching devices that permits automatic routing of incoming calls and this will be well suited for small business places with more than 40 employees. It is advantageous as it features uninterruptible power supply which makes the business to be in a functional state for certain period even in the absence of electricity. The difference between this and hosted PBX system is programmable switching devices not installed within the office as it is hosted by telephone provider. Using this can able to save installation and maintenance cost.


Voice Over Internet Protocol (VoIP) is the most advanced system that enlarges the communication and establishes over different countries. It works by using the computer and internet. Its functionalities accessed via computer as well and this is used in the large business area. It can be installed and maintained easily and it provides all the telephony functionalities.